RISK / DATA
Confidential information becomes visible.
Key figures, customer data or HR information end up in a tool without access protection. How quickly that happens is shown by our case study with the exposed dashboard.
Photo: Anton Savinov / Unsplash
FOR SMES & MID-SIZED COMPANIES
The tool is running.
But who's in charge?
In many companies, tools are being built with AI right now – often by employees whose actual job is something else entirely. Soon, processes depend on them. We make sure the home-grown tool becomes a system you can rely on.
01 / WHY
How the problem arises.
A colleague builds a dashboard, a report or a small portal with ChatGPT, Cursor or Lovable. It saves time, everyone uses it, nobody asks questions. The IT department – if there is one – often knows nothing about it.
That's called shadow IT. It has always existed, but with AI it has become easier than ever.
Sound familiar?
- A tool is suddenly business-critical, but nobody is in charge of it.
- The person who built it is on vacation, out sick or no longer with the company.
- Nobody knows exactly where the data is stored or whether there's a backup.
- A data protection request or an audit is coming up – and there are no answers.
02 / WHY NOW
What happens when nobody is responsible for operations.
RISK / OUTAGE
The process grinds to a halt.
When the tool fails, the business team notices first. Without monitoring and backups, the search begins.
RISK / KNOWLEDGE
The knowledge leaves with the person.
Prompt histories don't replace documentation. When the person leaves the company, what remains is a black box.
RISK / OBLIGATIONS
The responsibility stays with you.
The GDPR and customer contracts apply to home-grown tools, too. If you don't know what a tool does with data, you can't prove it either.
03 / WHY RTT
What we take off your hands.
We don't take the tool away from you – we make it operable. Your team can keep working with it and developing it.
- Understand: Operations Check: what runs where, who has access, where is the data? The result is a case file that management understands, too.
- Harden: Close access, set up backups, test the restore and document how the tool works.
- Automate: If you keep building with AI in-house: a test pipeline that tests every change before it goes live.
- Run: Monitoring, updates and a contact person who picks up – for a fixed monthly fee.
- Ship: New versions in the agreed window instead of on a whim on a Friday afternoon.
04 / HOW TO GET STARTED
Three steps to clarity.
- Initial call: 30 minutes, free of charge. You tell us what's running and what worries you.
- Operations Check: Fixed price from €990 net, usually one to two weeks. The result is a case file with a traffic-light rating and an action plan.
- Decision: You implement it yourselves, have it hardened or hand operations over to us – or we tell you honestly if it's not a fit.
05 / FREQUENTLY ASKED QUESTIONS
What you probably want to know.
We have an IT department. So why RunTheThing?
Many IT departments are busy with day-to-day work and aren't set up for self-built AI tools. We take over running these tools or support your IT with the Operations Check and hardening – whatever suits you.
Do we have to shut the tool down?
No. The goal is for it to keep running – just safely and with clear responsibility.
What does it cost?
The Operations Check starts at €990 net as a fixed price, ongoing operations at €149 per system per month.
More answers on the FAQ page.
ALSO FOR
RTT / NEXT STEP
Building it isn't running it.
We review first, before we take on responsibility.
Request an Operations Check ↗